There have been multiple claims recently of big retailers profiling and discriminating against customers of certain races. Law Street’s own Katherine Fabian did a great piece on the discrimination allegations surrounding the popular department store Barney’s. Most of these allegations involved retail workers being asked to follow certain customers–usually black–around stores, or police officers accusing them of using fake credit cards. But an entirely new racial profiling case is dominating the retail news this week, and it’s all about the makeup and cosmetics giant Sephora. There is a lawsuit in progress against Sephora that claims they discriminated against Asian customers by shutting down their accounts and not allowing them to access the same deals as other customers.

If you shop regularly at Sephora you can gain access to particular deals, as well as rack up points that eventually lead to discounted products. A few weeks ago, Sephora announced a huge sale–20 percent off of pretty much anything for their top-purchasing customers. Of course, those customers went nuts over the sale, because it offered serious discounts on products that almost never see slashed prices.

They went so nuts, in fact, that they crashed Sephora’s website. Sephora blamed the crash on people trying to buy huge quantities of the discounted products in bulk, so that they could turn around and sell them in order to make a small profit. There is a known market for this kind of behavior. While the site was coming back online, multiple customers saw their accounts either deactivated or locked out.

There was one thing that a bunch of these locked out or deactivated customers found they had in common though. They were of Asian descent, particularly of Chinese descent. This was discovered when various annoyed customers complained on social media, and quickly began to see a theme.

Four of these customers–Xiao Xiao, Man Xu, Jiali Chen, and Tiantian Zou–have filed a class action suit against Sephora alleging racial discrimination. The suit claims that Sephora discriminated against anyone “of perceived Chinese/Asian descent based on the ill-founded and discriminatory belief that all Chinese/Asian customers abuse discount sales to engage in bulk purchase for re-sale.” Sephora patently denies that any sort of discrimination ever took place. A statement from their company reads:

This lawsuit significantly distorts the facts in this matter. We look forward to defending our actions in court. Among other points, we intend to make very clear that clients from a number of countries around the world have been impacted by a temporary block we needed to place on accounts in order to restore the functionality of our site during a surge of activity by resellers during a promotional event two weeks ago.

The lawsuit has officially been filed by the four women, who live in the United States and were formerly devoted Sephora customers, in the Southern District of New York U.S. District Court. While time will tell, I have a feeling that Sephora will have a hard time arguing that this was all just some horrible coincidence. We may soon see the makeup giant on the same shameful list as Barney’s and other stores that have gotten flagged for racial discrimination.

Anneliese Mahoney

Anneliese Mahoney is Managing Editor at Law Street and a Connecticut transplant to Washington D.C. She has a Bachelor’s degree in International Affairs from the George Washington University, and a passion for law, politics, and social issues. Contact Anneliese at amahoney@LawStreetMedia.com.

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“Can’t a young [    ] get money anymore?”

Prophetic words indeed from the twenty-first century’s most evocative and provocative lyricist – Kanye West – in case there is anyone out there who doesn’t recognize the quote. A very serious question indeed in a modern world where many of us, Black and non-Black, define our successes based on our material possessions. But the deeper meaning resonates with every Black person who has heard  the news coming from New York relating to one of the preeminent department stores in the country: Barneys New York. Turns out this lovely little mom-and-pop luxury store, which prides itself on drawing fashionistas the world over, had a little problem with some of their darker shoppers.

The story goes, a male shopper by the name of Trayon Christian, 19 of Queens, felt the inexorable urge to splurge on a designer belt, because, ya know, a guy’s gotta treat himself every now and then. So, with his hard-earned money, about $349 of it, Mr. Christian bought a Ferragamo belt. He bought the belt with his debit card, for which he showed identification, and then happily left the store. Upon exiting, it seems two plain-clothes cops handcuffed him and detained him for two hours. The officers apparently could not possibly comprehend how someone his age could buy a belt so expensive. The card had to be stolen. Mr. Christian had to be a thief, because, ya know, young Black people having money just doesn’t add up.

I wonder if the exchange went like this:

Officers: “Excuse me sir, can I ask you a few questions?”

Christian: “Umm, what do you want?”

Officers: “Did you just buy a belt from Barneys?”

Christian: “Yes, I can’t imagine how you’d know that, but why does it. . .”

Officers: “We’ll ask the questions here! I think we’re gonna have to take you in.”

Christian: “Why, I have a receipt?”

Officers: “Silly kid, receipts don’t mean anything when you’re Black and buy things we can’t imagine someone your age and race should buy.”

:: AND SCENE ::

Now, I’ll begin by saying I totally made that up and have no proof whatsoever that that happened. In that way, I am just like the officers who detained Trayon. Obviously they suspected he had stolen the debit card or something of the sort, and they had naturally no proof whatsoever that that was the case. But who needs facts, anyway?

But it didn’t stop there. Turns out another incident happened at Barneys, where apparently Black is the new guilty. Kayla Phillips of Brooklyn, 21, was confronted by officers at a subway station. Her charge: buying a $2,500 Celine purse. Again, I get all my advice on high fashion from Kanye, and he’s the one who told me when you have on the Zara pant and a girl walks in with the Celine version you feel like shit. Well, Kayla didn’t want to feel like shit. So Kayla, with her hard-earned tax refund, bought herself a designer purse, because that frantic purse dig for her keys that pisses off her boyfriend when it’s cold outside and they’re just trying to get to the car because they are already late . . . – I digress – just isn’t the same unless the purse is Celine.

These two intrepid fashionistas were simply trying to buy nice things. All too often the allure of keeping up with the Joneses plagues minority communities. Is it some underlying desire for conformity? Is it some thirst to bedazzle oneself in the trappings of the majority culture? Short answer: Yes. Long answer: Hell yes. But I am more concerned about what this says about our culture.

It goes like this: Black people were brought here as slaves. [Stop me if this sounds unfamiliar at all.] We were emancipated. We essentially languished for 100 years despite like five Constitutional Amendments and men like Dubois, Washington, Garvey, and King. We got some rights: voting, etc. Then we began to enter the middle class. We begin to live how the other half lived for nearly the entire tenure of our race on the North American continent. We began to believe in our hearts that the color of our skin didn’t matter. Then we sorta lost some voting rights. [Still wondering how the Supreme Court did that.] When it came to material things, the only thing we thought mattered was the color of our money. We were wrong. Turns out all that matters is someone in a position of power and his perception of you. Doesn’t matter if your debit card has your name on it and you showed identification. Merely buying something someone else thinks you ought not, or have no reason to buy, is apparently all it takes to stir up enough suspicion to be arrested.

Therein lies the hard truth of modern America. I have often in my time in Washington, D.C. literally stood in the middle of the street with money in my hand hoping to hail a cab. And time and again I have been passed over for the White couple on date night. Or the drunk frat boys. Greater than the inconvenience of just having to take the Metro is the shame associated with someone whom you don’t even know perceiving something negative about you based on no actions of your own.

I have never been followed in a store. In many ways, what happened to these two people is even worse. No one followed them expecting them to shoplift. They waited until after they had purchased their items to imbue them with the suspicion of illegality. So legally entering a store, legally shopping, and legally purchasing something isn’t enough to dispel suspicion? That begs the question, what the hell will?

At this very moment I am looking at my designer, leather jogging pants and wondering when the Feds will come knocking. I guess I could run, but you folks have no idea how impractical it is to actually do physical activity in leather jogging pants.

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Featured image courtesy of [Alicia Griffin via Flickr]

Dominic Jones

Dominic Jones is originally from Atlantic City, NJ. He attended Morehouse College in Atlanta, Ga. followed by law school at the Washington College of Law at American University in Washington, DC. In his spare time he enjoys art, photography, and documentary films. Contact Dominic at staff@LawStreetMedia.com.

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Two classic New York City department stores—Barneys and Macy’s—are dealing with controversy regarding their racial profiling of any customer who is not white. In the past few weeks, at least four different individuals have come forward claiming that they were mistreated and suspected of shoplifting or fraud on the basis of race.

The story begins with an African-American college student named Trayon Christian, who was a freshman at the New York City College of Technology last spring. On April 29^th, he went into the popular store Barneys New York to buy a belt. The belt that he was looking for was a Ferragamo and cost $329. Like any 18-year-old kid, he admired his favorite celebrities and had seen some of them with the belt. So, he saved up money from his part time job to buy it for himself. Christian paid with his debit card, showed his ID when asked, and followed all of the general procedures required to make a purchase. He walked out of the store with the belt in a bag and a receipt, and was stopped right away by cops who yelled at him about how he was able to afford a designer belt. Immediately, the 19-year-old was accused of using a fake card. Christian was handcuffed, and then detained and interrogated for two hours until it could be determined that his card was, in fact, valid.

The next person to come forward was Kayla Phillips, and like Christian she was a young African-American student. She was purchasing a designer Celine purse for $2500. She had received a large, unexpected tax refund a few days before, and decided to use the extra money to treat herself and purchase a designer bag. She had a strikingly similar experience to Christian. She was followed by no less than four undercover cops and questioned about her ability to afford the bag. Like in Christian’s case, the officers were convinced that she was perpetrating credit card fraud.

A few days after these two stories broke, allegations also came out against Macy’s department store. Rob Brown, 29, is an actor who is currently on HBO’s hit show Treme. According to a suit filed this week by Brown, he went into Macy’s to buy a $1350 watch as a present for his mother. He was looking at a pair of sunglasses that caught his eye when he suddenly grabbed by three officers. According to the suit, the officers told him that the ID “was false and that he could afford to make such an expensive purchase.” Despite the fact that Brown showed them various forms of ID that clearly matched the card he was using, he was still put in handcuffs and detained for 45 minutes.

These three cases are in various stages of moving forward and list both these retailers as well as the NYPD. Now, New York Attorney General Eric Schneiderman has begun investigations into these complaints. The purpose is to determine if Barneys and Macy’s have violated various civil rights laws that prohibit racial discrimination. The AG has demanded that these stores release information about the stopping, detainment, and interrogations of various customers.

Barneys has released an apology, but these suits and investigation will rightly move forward. I would be entirely unsurprised if more claims come out against other companies in the coming days and weeks. It would be hard to imagine that Barneys and Macy’s profile in a way that is unique to those companies; it is much more probable that we’ll hear similar situations with Nordstrom, Saks Fifth Avenue, and others. It’s also hard to imagine that this is an issue unique to New York City, I would imagine such profiling happens around the country as well. This story that began with a teenage boy who just wanted to buy a new belt has the potential to turn into a major retail firestorm.

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Anneliese Mahoney (@AMahoney8672) is Lead Editor at Law Street and a Connecticut transplant to Washington D.C. She has a Bachelor’s degree in International Affairs from the George Washington University, and a passion for law, politics, and social issues. Contact Anneliese at amahoney@LawStreetMedia.com.

Featured image courtesy of [Steve Depolo via Flickr]

Anneliese Mahoney

Anneliese Mahoney is Managing Editor at Law Street and a Connecticut transplant to Washington D.C. She has a Bachelor’s degree in International Affairs from the George Washington University, and a passion for law, politics, and social issues. Contact Anneliese at amahoney@LawStreetMedia.com.

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